Refund Policy

We do not offer refunds for any completed services. However if you are in any way dissatisfied with any aspect of your experience, please contact us. We will try our utmost to resolve any problems.

The deposit is refundable when the appropriate notice has been given, as stated in the cancellation terms and conditions this is 24 hours (or 48 hours for the Guru of Relaxation) prior to your appointment.

If you are cancelling your appointment with short notice, full value of the session booked is payable in full and it should be paid before making any further appointments.

When we issue a deposit refund, £5 will be used towards admin, meaning that if you paid £10 deposit, you will get £5 back.

Vouchers/credit are non refundable.